303-322-1550

Tenant FAQ

How can I submit a maintenance request?

Before you submit a maintenance request, there are a few steps you should take. If you have not tried the suggested solutions (detailed on the work order form) prior to submitting a work order, and, subsequently, the vendor is able to solve the problem using these suggestions, you can be charged for the service call.

You may submit your non-emergency maintenance requests using our online maintenance form.

It is after hours, how do I reach you during an emergency situation at the home?

After hours: Please use this list of vendors for most situations. If this is a true life-threatening emergency such as a structural fire or natural gas leak, please call 9-1-1 immediately.

During business hours (Monday-Friday: 8:00am-5:00 pm), please submit a work order.

After hours and on weekends, please contact the resources below. Make sure to tell the vendor you are a tenant of Meer and Co for the quickest response!

Issue Call
Loss of heat or A/C not working Lakewood Plumbing: 303-233-7007
Flooding Rapid Restoration:  303.412.9999
Leaking water heater or lack of heat Lakewood Plumbing & Heating: 303.233.7007

Sewer back-up issues:
   including backed-up drain lines w/ brown sewer water

Lakewood Plumbing & Heating: 303.233.7007

Natural gas odor

CALL 911 IMMEDIATELY
Continuously beeping
carbon monoxide detector
CALL 911 IMMEDIATELY

During regular business hours, please complete the work order request.

How do I see a property you manage?

All of our available properties are listed on the Available Properties page. This is a current list and is updated as soon as a home is available for lease. If you are interested in seeing one of our managed properties that is currently available, please contact us through the listing. As our properties are in high demand, we can only respond through the listing process.

How do I pay my rent on-line?

You can utilize your bank’s bill-pay feature to send us your monthly rent payment. Our address is
4545 E Colfax Avenue
Denver, CO 80220
Please include your address when you send us your rental payment.

What Is Renter’s Insurance?

We require all tenants to carry renter’s insurance. This protects you, the renter. Homeowner’s insurance does not cover your personal belongings. Be prepared to show us the proof of insurance when you sign the lease.

How do I do some of the tasks in the troubleshooting guide? (expand the video clips to full screen)

Garbage Disposal Reset Button

https://youtu.be/qmRzTJGSUgQ

GFCI Reset

https://youtu.be/QXKsnTpy_9E

How to Check the Breaker Box

https://youtu.be/14wS9VjxH3g

How To Use a Plunger on the Sink

https://youtu.be/VCd0d6hjsDc

How To Check the Battery in the Smoke Detector

https://youtu.be/qSPENd-XTPo

How To Adjust the Hot Water Temperature

https://youtu.be/Nnb8FUXrubs

How To Turn Off Water to Toilet

https://youtu.be/nGn_QHIfrhw

How To Unclog a Dishwasher

https://youtu.be/uvJhZt1FIr8

How To Check Refrigerator Thermostat

https://youtu.be/Fk8X4jsGNfg

Click HERE to begin the work order.